FAQ
In order to help you solve problems quickly, we have compiled a FAQ guide covering core content such as product details, pricing, after-sales services, delivery, etc.
If you can’t find the answer, please feel free to contact us and we will get it done for you within 24 hours.
Q: Can you supply spare parts?
Yes, we can.
Q: What is your terms of payment?
What we usually used are T/T (30% as deposit, and 70% balance before delivery) and LC at sight, another payment terms are also negotiable.
Q: What is your trade terms of delivery?
EXW,FOB, CIF, DDU and so on.
Q: How about your after-sale service?
Usually if have quantity and quality issues, we will confirm as soon as possible.
After confirmed we can resend the goods immediately, or resend them to you or give you a discount during your next purchase.
Q: How about your delivery time?
1. Small quantity and commonly spare parts 1-2 days.
2.Commonly spare parts 7-10 days one 40 feet container.
3.Uncommonly spare parts about 20-30 days one 40 feet container.
4.The specific delivery time depends on the items and the quantity of your order.
Q: Do you test all your goods before delivery?
Yes, we 100% test before delivery. Usually we will sort, label and confirm the quantity, check the quality of goods before delivery.
Q: How do you make our business long-term?
1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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Products Center
PRODUCT CATEGORY
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CONTACT DETAILS
Tel: +86-531-88607983
Mob: +86-155-5044-8690
WhatsApp: +8615550448690 , +8615628922698
Add: Room910, A1, Sanqing Century Fortune Center, Jinan City, Shandong Province, China
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